All customers must agree to our terms and conditions before placing an order.  All purchases from Passionatekays.com are FINAL SALE.

Once an order has been placed, it cannot be canceled under any circumstance. 

ORDER PROCESSING TIME FRAME

  •  Please Keep in Mind Order Processing Time is 1-2 Weeks (Could be Sooner)

Shipping & Processing Times are DIFFERENT ! Meaning Once Your Order is done PROCESSING (1-2 Weeks *varies*) the Shipping Process BEGINS! Please allow delays during the holiday season, order ahead of time to avoid this.

SHIPPING

  • We Usually Ship All Orders "Priority Shipping" Which is 2-3 Business Days via USPS.
  • I Am NOT RESPONSIBLE FOR SHIPPING TIMES ONCE THE SHIPPING COURIER HAS YOUR PACKAGE. 

REFUNDS 

No refunds will be issued.

If you request funds during the "order processing stage," There will be a 25% RESTOCK FEE applied to your refund amount, if refund is applicable.

DELAYS

Delays can occur during peak season. Please note we do not do rush orders.

We Know You Have Plenty of Shopping Options & Want to Thank You for Choosing Passionate Kay's!